When you rent a device from rentA, we understand that you’re eager to start using it as soon as possible. That’s why we aim to make our delivery process as quick and seamless as possible. Here’s what you need to know about our delivery timelines and how we ensure your tech reaches you promptly.
rentA Delivery Timeline
Estimated Delivery Window:
When you choose your tech from rentA, the estimated delivery time is clearly displayed before you finalize your purchase. Typically, the delivery time frame is around 4 days.
Maximum Delivery Time:
In some cases, depending on your location and external factors such as logistical delays, the delivery can take up to a maximum of one week. We strive to meet this maximum timeline even under less-than-ideal circumstances.
What If There’s a Delay?
1. Proactive Customer Service:
If there’s any delay in your delivery, our customer service team will contact you proactively to inform you of the delay and explain the reasons behind it.
2. Support and Assistance:
Our customer support team is always ready to assist with any queries or concerns you may have about your delivery. You can contact them at [email protected] for real-time support.
Receiving Your Device
Ensure someone is available at the delivery address to receive the device. If you're unable to be there, consider arranging an alternative pickup point with the courier.