At rentA, we ensure that every aspect of your rental experience is straightforward and transparent, including the way you receive and manage your rental invoices. Here's everything you need to know about how rental invoices are handled at rentA.
Receiving Your Rental Invoices
1. Automatic Email Invoices:
To keep things simple and efficient, rentA will email you an invoice every time you make a payment. This ensures that you have an immediate record of your transaction, which you can save for your records or use for expense tracking.
2. Invoice Details:
Each invoice will detail the amount you've paid, the date of payment, the duration covered by the payment, and a breakdown of any applicable taxes or fees. This information helps you keep track of your expenses and understand exactly what you're paying for.
What to Do If You Don’t Receive an Invoice
1. Check Your Spam Folder:
Sometimes, emails from new senders can be filtered into the spam or junk folder. If you’re expecting an invoice and haven’t received it, check these folders first.
2. Update Your Email Address:
Ensure that your email address on file is correct. If there have been any changes to your email, update your contact information with rentA to continue receiving your invoices without interruption.
3. Contact rentA Support:
If you’ve checked your spam folder and your email address is up-to-date but you still haven’t received an invoice, please contact rentA support at [email protected]. Our team will ensure that the issue is resolved quickly and will resend any missing invoices.