At rentA, we understand that plans can change, and you might need to adjust the delivery date for your rented tech devices. To accommodate your needs and ensure flexibility, changing your delivery date is straightforward. Here's how you can easily modify your delivery schedule.
Steps to Change Your Delivery Date
1. Contact rentA As Soon As Possible:
To change your delivery date, the first step is to get in touch with us promptly. The earlier you contact us, the more likely we can accommodate your new preferred date without any issues.
2. Reach Out Via Preferred Communication Channels:
You can contact us through several convenient methods:
Email: Send an email to our support team at [email protected] detailing your request.
Customer Service Hotline: Call our customer service number provided on our website and speak directly with a representative.
Live Chat: Use the live chat feature on our website for immediate assistance.
3. Provide Necessary Information:
When contacting us, please provide your order number, the originally scheduled delivery date, and the new date you are requesting. This information will help us expedite the process and confirm the feasibility of your request.
4. Confirmation of New Delivery Date:
Once we receive your request, we will check the availability and logistics to accommodate the new delivery date. We will confirm with you as soon as the change has been successfully made or if there are any issues that need further discussion.
Things to Consider
1. Availability:
While we strive to meet your needs, please note that changes are subject to the availability of delivery slots. During busy periods, flexibility might be limited.
2. Cut-off Times:
There may be cut-off times for making changes to your delivery date, especially if the initial delivery date is imminent. Contacting us well in advance gives us a better chance to accommodate your request.
3. Potential Delays:
Changing your delivery date might result in a delay depending on the availability of the next convenient slot. We will communicate any potential delays clearly during the confirmation process.
4. No Additional Cost:
Typically, changing your delivery date is free of charge. However, if there are special circumstances or repeated changes, we may need to discuss any potential fees.