Accessing the Customer Portal
1. Log In to Your Account:
Visit the rentA website and log into your account by entering your credentials.
2. Navigate to Your Profile:
Once logged in, click on your profile icon located at the top right corner of the page.
3. Access Payment Options:
In the dropdown menu under your profile, select “Payments.” This will direct you to the payment management section of the customer portal.
Editing a Payment Method
1. Select the Payment Method:
In the payments section, you’ll see a list of your saved payment methods. Select the payment method you wish to edit.
2. Make Necessary Changes:
Update the relevant details such as the card number, expiration date, or billing address. Make sure all information is accurate to ensure seamless transaction processing.
3. Save Changes:
After making the necessary updates, click “Save” or “Update” to apply the changes. Confirm that your updates have been saved successfully.
Adding a New Payment Method
1. Go to Add Payment Method:
In the payment section, find and click on the “Add Payment Method” button.
2. Enter Payment Details:
Fill in the details of the new payment method, including card number, expiration date, CVV, and billing address.
3. Confirm and Save:
Review the details to ensure they are correct, then click “Save” to add the new payment method to your account.
Removing a Payment Method
1. Select the Payment Method to Remove:
Find the payment method you wish to remove from the list of saved methods.
2. Remove Payment Method:
Click on the “Remove” or “Delete” option next to the payment method. You might be asked to confirm your choice.
3. Confirm Removal:
Confirm the removal if prompted. Ensure that you have another payment method available if you are currently using a subscription service to avoid interruptions.