When you rent a device from rentA, it comes equipped with all the necessary accessories to enhance your experience and protect the device. Many customers wonder whether these accessories are theirs to keep or need to be returned at the end of the subscription period. Here's what you need to know about our accessory policy.
Understanding rentA's Accessory Policy
Temporary Use of Accessories:
The accessories provided with your rented device are intended for temporary use during the subscription period. This policy helps ensure that each device is well-protected and maintained, which is essential for keeping the devices in excellent condition for future customers.
Purpose of Accessories:
Accessories such as cases, screen protectors, and chargers are included to enhance the usability of the device and to protect it from damage during everyday use. These items play a crucial role in maintaining the device’s condition and functionality.
What Accessories Must Be Returned?
1. Protective Cases:
Durable cases are provided to shield the device from drops, bumps, and scratches. These must be returned along with the device.
2. Screen Protectors:
Screen protectors are applied to help prevent screen damage. These should also be returned if they are still usable and intact.
3. Charging Cables and Adapters:
Chargers and cables are crucial for the device's operation and must be returned at the end of the lease period.
4. Any Other Supplementary Items:
Any additional accessories provided for specific functionalities must also be returned.
Why Return the Accessories?
1. Sustainability:
By returning the accessories, you contribute to rentA’s commitment to sustainability and the circular economy. Reusing accessories with multiple devices reduces waste and environmental impact.
2. Cost Efficiency:
Reusing accessories helps keep subscription costs affordable for all customers. It allows us to maintain high-quality service without needing to replace accessories frequently.
3. Ready for the Next User:
Returning accessories in good condition ensures that the next customer receives a fully equipped, protected device, just as you did.
How to Return Accessories
Packaging:
When your subscription ends, or when you decide to upgrade or terminate your rental, please ensure all accessories are cleaned and packed with the device. Use the original packaging where possible.
Inspection:
Upon return, the accessories and the device will undergo an inspection to check their condition. This process helps us ensure that everything is functional and ready for the next user.